Repair Assessment Request


Please complete this form to submit a request for your SHIFTPOD to be assessed.

Requests must include interior and exterior photos of your SHIFTPOD for evaluation.

We strive to make the best shelters on this planet and stand behind every product we sell. All SHIFTPOD shelters carry a lifetime warranty against manufacturer defects to original owners with proof of purchase. If your SHIFTPOD experiences failure due to defective materials or faulty workmanship, we will repair or replace your SHIFTPOD at our discretion.

This warranty does not cover products against normal wear and tear, improper use and maintenance, misuse, neglect, or accident. Modifications and alterations made to the SHIFTPOD will void all warranties. 

Mildew is not covered under our warranty, but please submit a request with photos. Our team can provide suggestions and options after assessment.

Once your request is submitted, we will evaluate your case and will contact you with next steps. Our goal is to get you back in action with a fair and equitable determination.