We do offer overnight shipping – HOWEVER consider this closely. Our fulfillment center and UPS hub are in Los Angeles at one of the biggest hubs in the USA.  We cannot guarantee when exactly when your order will ship your order and there may be delays at their hub, etc.

UPS Ground is 1-2 days after processing with UPS to CA and 5-7 days to the East Coast. 3-4 days to Texas.

Not yet! But soon!

UPS does not ship to these. Sorry!

UPS – Via Truck, Airplane or Submarine

You will need to ship to a US address and forward from there.

You will be sent tracking information on your shipment notice and you can track your purchase any time day or night on the inter webs.

*Make happycamping@shiftpod.com a contact so you don’t miss your confirmations.

Email questions@shiftpod.com and we can assist you from there. We ship quickly so don’t hesitate.

The customer is responsible for return shipping.

It depends on how far you are from our shipping center. Shipping charges are automatically calculated and displayed at the time you place your order. In the US they range from $50 to $500 depending on distance and service level you choose. 

No. We do not ship with signature required.

We can’t do much without it. We need your order number and a receipt. Everyone that has purchased a unit from the beginning was sent an email receipt with the order number. If you can't find it after exhaustive searching, call our customer service to have them look it up for you.

Please allow one billing cycle for credit card refunds to appear on your statement.

Yes, returns can be dropped off at our Napa, California warehouse. Come up and make a day of it! We have great restaurants and lots of wine. Be sure to call and make an appointment before coming.