Shipping Policy
We ship exclusively using UPS.
Processing times are 24-48 business hours (unless we are in pre-sale which those time frames will be posted per pre-sale).
UPS Ground is 1-2 days in CA and 5-7 business days to NY/East Coast. We do not have control over UPS once we release your order.
We can not ship to PO Boxes.
Our fulfillment center is in Reno, NV and they currently offer a pickup option M-F 9am-2pm. Pickup orders require a 48 hour processing time. Please choose your pickup date at checkout.
If you don’t see your order confirmation right away, check your spam folder. If you don’t see it in your spam folder, contact us at questions@shiftpod.com and we can forward your confirmation to you.
Please add happycamping@shiftpod.com as a contact so you don’t miss your confirmations and updates.